Investigate Before Switching Software

When considering switching to a different accounting system, investigate all aspects. One minor item on the negative checklist shouldn’t kill a deal but one should be checking that there are not too many negatives.

We recently came across a client committed to switching to another system and then found out that the software did not allow for entering a non-stock code line item into a sales order. Every line item had to have a code that exists first in the item master file. This was a hardship as the client sold many items as one-timers. The software purveyors told them it was too difficult to make the necessary changes to permit it. The client was stuck with a work-around that made clerical action more involved but they had already written an initial payment to the software vendor.

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